Every consultation is telling you something.
Altora shows you what patients are thinking, what’s stopping them from moving forward, and where revenue is being lost.
Built for healthcare.
- Practitioner-Led
Co-founded by an aesthetic practitioner with 20+ years experience.
- GDPR-First
Designed with healthcare privacy and data protection in mind.
- Explicit Patient Consent
Built around transparent consent and recording workflows.
- Healthcare-Specific
Purpose-built for consultation-driven clinics.
- Supports Clinical Judgement
Designed to assist clinicians, never replace them.
Altora tells you what it means.
From conversation
to outcome.
Altora reveals what patients are thinking, what’s holding them back, and what should happen next.
“I’m worried it might not look natural.”
- Trust Score82 / 100
- Readiness7.8 / 10
- Primary ConcernLooking unnatural
- Decision BarrierNeeds reassurance
- Send before & after gallery
- Share treatment aftercare guide
- Schedule follow-up in 5 days
- Concern identified
- Trust detected
- Barrier identified
- Follow-up scheduled
- Revenue opportunity identified
Every consultation becomes a patient intelligence record.
Altora doesn’t analyse consultations in isolation.
Every conversation contributes to a living patient record that evolves over time, helping clinics understand readiness, barriers, communication history, outcomes and revenue opportunities across the entire patient journey.
- Consultation
- Patient Intelligence Record
- Communication History
- Booking Probability
- Treatment Outcome
- Clinic Learning
AI Note Takers
- Create summaries
- Generate notes
- Store transcripts
- End after each consultation
Patient Intelligence
- Tracks patient readiness
- Identifies barriers
- Connects communication history
- Learns from outcomes
- Highlights revenue opportunities
- Builds a living patient record
The intelligence layer for every patient relationship.
Altora sits above your existing workflow, connecting consultations, communication, follow-ups, outcomes and revenue into a single intelligence system for your clinic.
Works alongside your existing CRM, booking system and clinical workflow. Not a replacement. An intelligence layer.
From consultation to recovered revenue.
One connected platform that turns every patient conversation into intelligence, action and measurable outcomes.
Consultation Intelligence
Altora listens to consultations and identifies readiness, trust, concerns and decision barriers.
Patient Intelligence
Every consultation contributes to a living patient record.
Communication Hub
Every email and SMS conversation is connected back to the patient record.
- Sarah MitchellLip Filler78%£450
- James CarterBotox72%£320
- Aisha KhanSkin Boosters69%£540
- Megan O'NeilHair Restoration64%£1,800
Ready To Book
Altora identifies patients most likely to proceed.
Clinic Insights
Track patient behaviour, outcomes and revenue across the clinic.
Built for the work that happens after the consultation.
Recover opportunities that would otherwise be lost. Improve consultation outcomes. Help patients move forward confidently.
Recover lost revenue
Identify patients who were interested but never proceeded — and bring them back with the right message.
Improve follow-up
Know exactly what concern needs addressing for each patient, so every follow-up is relevant.
Create consistency
Every practitioner follows the same intelligence-led process, so quality holds across the clinic.
See what works
Understand which consultations, practitioners and follow-ups produce the best patient outcomes.
Bring consultations into Altora from anywhere.
Whether conversations happen in clinic, online, or from existing transcripts, Altora turns them into structured patient behaviour insight.
- Structured consultation analysis
- Trust, readiness and concern signals
- Patient behaviour and communication insight
- Follow up with precision
- Closed-loop outcome tracking
What Altora Reveals
Information hidden inside consultations that most clinics never see.
“I need more time.”
Concern about looking unnatural.
Recovery time before wedding.
7.2 / 10
7
£8,450
Send before-and-after gallery
Follow up in 5 days
Help the patient feel understood after the consultation.
Altora suggests communication next steps based on what the patient said and felt, never clinical decisions. The practitioner always decides what is sent.
- Address the concern the patient actually raised
- Share clearer information where understanding was low
- Check in once the patient has had time to reflect
- Follow-up email drafted
- SMS reminder prepared
- Reception note created
- Practitioner notified
Remember what the patient said. Follow up at the right time.
Altora captures what was mentioned in the consultation and schedules a personalised, pre-drafted message, ready for the practitioner to approve when the moment arrives.
“I’d love to look at lip filler, but maybe next summer, before my wedding.”
Reminder created · Email & SMS pre-drafted · Awaits practitioner approval before sending.
Hi Emma,
When we met last June you mentioned you were thinking about lip filler ahead of your wedding next summer. I wanted to check in gently, no pressure at all.
If you’d like to talk it through, I’ve kept a slot open for a relaxed conversation whenever suits you.
Sarah
See how the patient responded afterwards.
Altora connects what was said in the consultation to what happened next, so the clinic learns from every patient, not just the ones who booked.
12 days later · Concern resolved
Reason understood · Learning captured
The Consultation Intelligence Framework.
How Altora understands patients, beneath what is said.
Trust
How safe, understood and confident the patient feels.
Readiness
Where the patient sits in their decision journey.
Concerns
Direct, indirect and emotional concerns.
Decision Barriers
Factors preventing confident progression.
Understand where a patient sits on their decision journey.
- AwarenessThe patient has noticed the concern but has not started exploring options.
- Information GatheringThey are researching treatments, providers and what is involved.
- Active ConsiderationThey are weighing options and starting to picture themselves treated.
- Treatment EvaluationThey are comparing specific treatments, costs and clinicians.
- Decision FormationA preferred path is emerging, but they still need reassurance.
- Decision ReadyThey are ready to commit once remaining questions are answered.
- Treatment ConfirmedThey have booked and need clear pre and post treatment guidance.
Patients rarely move from uncertainty to treatment in a single step. The Certainty Gradient helps clinicians understand where a patient is right now, and what they may need next.
Trust is not a single concept.
Altora evaluates four dimensions of trust that shape every consultation outcome.
Safety Trust
The patient feels physically safe.
Competence Trust
The patient believes the practitioner can help.
Relational Trust
The patient feels understood.
Values Trust
The patient believes recommendations are in their best interests.
Track what happens after the consultation.
Altora doesn’t stop at note generation. Track patient decisions, follow-up effectiveness and revenue outcomes across your clinic.
Built alongside practising clinicians.
Altora was created after seeing how much valuable patient insight disappears once consultations end.
Every consultation contains signals about trust, readiness, concerns and intent. Altora helps clinics capture those signals and act on them.
Every consultation is telling you something.
Most clinics never find out what.
Book a personalised walkthrough and see how Altora reveals the patient behaviours, barriers and opportunities hidden inside your consultations.